Privacy Statement
Your privacy is important to us. After all, when you call on us and transfer your data to us, you are communicating personal data to us. You must therefore be able to trust us to handle your data carefully and confidentially. This privacy statement tells you how we do this.
The Privacy Statement also applies to the website www.apntwerpcitycamping.be , managed by Werkstroomm VZW, with registered office at Luchthavenlei 7A, 2100 Deurne, and with company number BE 0801.457.649 (hereinafter "Werkstroomm" or "we").
By using our services and website, you unconditionally accept this privacy statement. We may change the privacy policy at any time. It is therefore advisable to consult this privacy statement regularly.
What personal data do we collect?
We collect personal information only when you decide to provide identifying information to us, through the website or otherwise. We collect name and contact information, your banking information, demographic information (such as age, gender).
Furthermore, we collect the content of each communication for as long as is necessary to provide you with our services.
You can visit our website without providing any personal data. In that case, however, it is possible that certain data may be collected via Cookies, for example to record the language in which you view the website.
Cookies
Our website uses functional cookies. Cookies are small information files that are automatically stored on your computer's hard drive. Cookies can make the use of the website faster and more efficient. They cannot damage your computer or the files on it.
Such a cookie stores information about certain preferences (choice of language, the browser used, IP address, etc.) and can remember certain contact information (login, password). Cookies allow us to recognize you on our website when you revisit it and to serve you even better on your next visit.
Cookies enable us to monitor and analyze the use of the website.
You can always refuse those cookies through your browser setting. If you do so, the website or parts of it may no longer work properly.
What do we use your personal data for?
We use the personal data you communicate to us:
- For the formation and performance of a contract entered into with you
- To inform you about our services, new events or industry happenings, to send you (news) messages and promotional messages.
- To evaluate our operation and service.
- To answer your questions and communicate with you.
For the processing of personal data, we invoke your consent and/or the necessity of the processing for the provision of our services to you, or a legal obligation or because of a legitimate interest.
Who has access to your personal data?
We share your personal data with your consent if it is necessary to provide you with our services or if required by law.
However, we may share your personal data with affiliated companies or third party data processors acting on our behalf. When these service providers, on our behalf, act as data processors, they are not permitted by us to use or disclose this data in a manner inconsistent with the cases described in this privacy statement.
We do not sell the personal data we have collected to third parties nor do we disclose it to them, except in the cases described in this privacy statement or as notified to you at the time of collection.
We may also disclose your personal information when we are required to do so by certain laws or legal process or as part of an investigation of suspected or actual fraudulent and illegal activity.
We reserve the right to transfer personal data in the event that we sell part or all of our business or assets. Should such a sale occur, we will take all reasonable steps to induce the transferee to process personal data provided to us properly and in a manner consistent with this privacy statement.
How long are personal data kept?
We keep personal data for as long as necessary to provide you with our services or for other essential purposes, such as meeting our legal obligations.
The data will be deleted 5 years after the termination of any cooperation or after the last contact between us, except in case of an ongoing dispute.
What are your rights?
Right of access and correction:
In accordance with the Belgian Privacy Act, you may exercise the right of access and correction at any time. This can be done by sending a request with a copy of your identity card to welcome@citycampingantwerp.be.
Right to data portability:
You have the right to receive the personal data you have given us in a structured, common and machine-readable form, with or without the intention of transferring the data to another party.
Right to erase data:
At any time and in accordance with data protection regulations, you may exercise your right to erasure by sending a request with an accompanying copy of your identity card to welcome@citycampingantwerp.be.
In response to such request, we will make no further use of your personal data and will retain such personal data only to the extent and extent that it would be necessary to fulfill a legal obligation.
Right to object and complaints:
If you wish us to stop processing your data, you may withdraw your consent - in whole or in part - at any time. However, this may mean that we can no longer provide our services. This can be done by sending a request with a copy of your identity card to welcome@citycampingantwerp.be.
If you have a question or complaint about the processing of your personal data, please address it to welcome@citycampingantwerp.be. We undertake to provide a timely response to these requests and complaints.
In addition, if at any time you feel that any of your rights have not been respected, you can also file a complaint with the Belgian Privacy Commission (see: https://www.privacycommission.be).
Is your data safe with us?
We have taken appropriate physical, technical and organizational security measures to effectively protect your personal data from unauthorized access and use and disclosure.
Contact:
If you have further questions about this privacy statement, wish to exercise your rights, or wish to change the data or settings you have provided, contact us here: Email: welcome@citycampingantwerp.be.